EXCHANGE OF PRODUCT
We accept exchange of any product (Except Sale items) that was not worn (only fit out is allowed) and is in its original packaging, within 7 days after the product has been delivered.
The product can be changed to any product, size, model, color, which we have in stock. In case of difference of price, we can charge on delivery or also refund the difference.
* If by reason of size, the cost (of one shipping) will be on account of AMORA, if the same item is not available in the desired size, the customer can choose another item. In the case of exchanging to another item when the reason is not size, the shipping will be paid by the customer.
*In case of exchange for discount shoes, all the shipping cost must be paid by the customer.
RETURN OF PRODUCT
We accept return of any product that was not worn (only fit out is allowed), within 7 days after the product has been delivered.
The money refund will be made via bank deposit (Only Japanese Banks) and the transfer fee is paid by the client.
The product can be returned by any Japanese postal services (Kuroneko Takyubin, Sagawa, Pelican, etc) that provides a traceable method to avoid any problems.
You will also be able to send the product using a Japanese convinience store close to you, the shipping must be paid by the client.
Please send the product you wish to return for the money refund following address: